Breakfast provided at the hotel before the data center tour.

Depart from the front of the hotel lobby for attendees that signed up for the tour. Security check-in will be conducted upon arrival at the site. Photo IDs are required for security check-in.

This year we'll be visiting Digital Realty's Downtown Phoenix data center at 120 East Van Buren Street. 

Tour attendees will meet for a working lunch to note best practices and opportunities for improvement observed during the data center tour.

Conference materials will be available at the Membership registration table.

Matt Stansberry, Vice President, North America, Uptime Institute
Scott Killian, Vice President, Global Membership Services, Uptime Institute

Conference welcome and general announcements.

Max Smolaks, Research Analyst, Uptime Institute
Chris Brown, Chief Technology Officer, Uptime Institute
Daniel Bizo, Research Director, Uptime Institute

Uptime Institute presents the popular Panorama session, where the panelists and delegates discuss trends, events, and outages affecting the digital infrastructure industry.

Jay Dietrich, Research Director, Uptime Institute

Data centers everywhere are becoming more regulated, especially in the areas of resiliency and sustainability. In this session, we will consider why this is happening, what form the regulations are taking, and provide some guidance on how operators should respond.

Daniel Bizo, Research Director, Uptime Institute
Jay Dietrich, Research Director, Uptime Institute
Ryan Orr, Vice President, Topology Services & Global Tier Authority, Uptime Institute

As water becomes a growing concern globally, it's essential to monitor and reduce its use in our digital hubs. This panel will discuss the importance of tracking water consumption in data centers, offering insights into practical steps for efficiency and sustainability. Simple changes can lead to better water use and a smaller environmental footprint.

Matt Stansberry, Vice President, North America, Uptime Institute
Ron Davis, Vice President, Digital Infrastructure Operations, Uptime institute

Data centers are at the heart of an organization's digital infrastructure, serving as the backbone for mission-critical operations. However, with increasing complexity, unpredictability, and external threats, ensuring resiliency has become paramount. This session delves into the strategies, best practices, and emerging technologies that can help organizations effectively navigate the chaos and fortify their digital infrastructure against disruptions.

Daniel Bizo, Research Director, Uptime Institute

Typical server silicon power has jumped threefold in a decade. The industry at large anticipates a continued steep trajectory for server power in the coming years as a bout of competition between chip vendors, as well as between cloud operators, push chip and system design envelopes. This growing concentration of heat will pose as a growing pain for data center infrastructure. Liquid cooling is widely seen as an end-all solution to this challenge and a solution for sustainability issues, but these expectations may prove overly optimistic.

Jacqueline Davis, Research Analyst, Uptime Institute

Densifying IT will press cooling systems to handle high heat while still delivering resiliency and efficiency, steering operators to refined precision air cooling designs as well as direct liquid cooling (DLC). Jacqueline Davis discusses how data centers can remain resilient as cooling systems evolve to accommodate dense IT.

Jay Dietrich, Research Director, Uptime Institute
Tiffani Jarnigan, ESG Process & Innovation Manager, HPE
Nathan Cutteridge, Architecture Senior Advisor, Cigna/Evernorth

Tracking and improving data center infrastructure energy efficiency, meaning the data center energy use relative to the total work processed, is critical in helping organizations to contain both the costs and carbon emissions that result from IT infrastructure growth.

Daniel Bizo, Research Director, Uptime Institute

Generative models are driving an unprecedented AI hype-cycle, with projections of soaring investments. As anticipation builds for next-generation AI, experts foresee a surge in data center capacity needs. Yet, how AI will reshape data center infrastructure remains unclear. In this presentation we explore what AI may mean to the infrastructure.

Matt Stansberry, Vice President, North America, Uptime Institute
Ron Davis, Vice President, Digital Infrastructure Operations, Uptime Institute
Sudhir Kalra, EVP of Global Operations, Compass Datacenters
Mike Doolan, Global Operations Director, CBRE
Mark Shanley, VP Project Delivery, US Bank

In today's fast-paced digital landscape, the synergy between IT and data center facilities is essential for seamless operations and business success. However, many organizations face challenges stemming from the dysfunction between these two critical components. This session looks into the issues, strategies, and best practices for achieving harmonious collaboration between IT teams and data center facilities management.

Todd Traver, Vice President, Digital Resiliency, Uptime Institute

In an increasingly interconnected and digitally reliant world, businesses and organizations face a growing need for digital resiliency. This session presents valuable insights, real-world observations, and key findings to ensure your organization's digital operations remain robust and adaptable in the face of disruptions.

Andrew Stevens, President & CEO, CNet Training

Whilst it is a fact that unplanned data center outages occur, with a surprisingly high amount of these being attributed to human error, it is a subject that is very rarely openly discussed. Here is where Andrew Stevens will start that conversation. He will delve into the importance of on-going knowledge development, how you can prove individual and team skills, and how tapping into their potential will help to identify, address and mitigate human related risk within mission critical facilities.

Ron Davis, Vice President, Digital Infrastructure Operations, Uptime institute

Observations from 10+ years of management and operations assessments - insights, lessons learned, and recommendations for continuous improvement.

Uptime Institute will lead a discussion on relevant Inside Track discussion topics. This will be followed by an open forum allowing attendees the opportunity to pose questions and discussion topics to the Membership and the Uptime Institute team on pertinent issues and topics.

Scott Killian, Vice President, Global Membership Services, Uptime Institute

Closing comments and announcements